Paperwork typing for freight brokers

Stop typing rate confirmations. We do it.

CapelFlow reads the rate confirmations and delivery documents that land in your email and hands back finished, error-checked entries. Your team only looks at what we flag.

Request your free 20-document testSee how it works
Your documents, anonymized. Results in 48 hours. Under NDA.
Works with the tools you already useMcLeodAljexTai TMSand more
The problem

Your brokers should be booking freight, not typing it.

Every load brings paperwork. A rate confirmation comes in and someone retypes it. A proof of delivery comes in and someone matches it, files it and chases the missing ones. One wrong digit and the invoice is disputed and paid late.

Semi trucks lined up on a highway

Hours lost to retyping

Load numbers, addresses, dates, rates and terms keyed in by hand, load after load, all day.

Small typos, real money

A wrong rate, a missed accessorial or a mismatched total turns into disputes and slower payment.

Delivery paperwork piles up

Signed PODs and BOLs arrive late, blurry or not at all, and billing waits on them.

What we do

We take over the typing. You keep the control.

Send us the paperwork the way you already receive it. We hand back finished entries, checked for errors, in the format your team or system needs.

Core service

Rate confirmation entry

We read each rate confirmation in your inbox and enter load, carrier, stops, dates, equipment, rate, accessorials and terms.

See every field we capture

Core service

Delivery document entry

We read PODs, BOLs and related delivery paperwork, match each one to its load and record delivery details.

See how matching works

Built in

Error checking

Totals, dates, duplicates, missing signatures and mismatches are caught and flagged, not guessed.

See what we check

Optional extra, once your core build is live

Carrier check before you book

We check each carrier's operating authority and insurance before a load is booked, so your team does not have to look it up by hand.

See the carrier check
Watch it work

One load, from email to finished entry

A walkthrough of a single load using sample data: rate confirmation in, error caught, delivery document matched.

Animated demo with sample data.

What you get back

Finished entries, not a pile of PDFs

On the left, a rate confirmation as it arrives. On the right, what we hand back: every field entered, scored for confidence, with the one thing that did not add up flagged for a human.

read + check

All figures and names are made up for illustration. See more sample work

How it works

From inbox to finished entry in five steps

Your team keeps control. We do the reading, typing and cross-checking.

  1. Documents arrive

    Rate confirmations and delivery documents reach a shared mailbox you point us to, or you forward them.

  2. We read them

    Every field is extracted, whether the PDF is clean, scanned or a phone photo. Anything too blurry to read is flagged, not guessed.

  3. We check them

    Totals, dates, duplicates, signatures and references are cross-checked, and each field gets a confidence score.

  4. Humans review the flags

    Only the uncertain items reach a simple review screen. Everything else passes straight through.

  5. Entries are delivered

    Finished entries come back as CSV or Excel to start, and connect directly to your TMS where scoped.

Documents we handle

The paperwork that follows every load

Rate confirmations

From carriers and from your own customers, in whatever layout they use.

Proofs of delivery

Signed PODs, matched to the right load with delivery time and signer noted.

Bills of lading

Pieces, weights, references and seal numbers captured and cross-checked.

Related paperwork

Lumper receipts and accessorial paperwork, scoped with you.

Why it matters

What automation does for a brokerage

We have seen it first-hand. Taking the typing off your team's plate pays off three ways.

  • Saves time. Your team gets hours back every week to book freight and talk to customers.
  • Makes more money. The same team handles more loads, and fewer typos means fewer billing disputes and faster payment.
  • Keeps customers. Quicker answers and fewer mistakes mean shippers and carriers keep working with you.

See sample work

Warehouse aisle with pallets and boxes
Optional extra

Know who you are booking before the truck rolls

Once your paperwork flow is running, we can also check each carrier's operating authority and insurance before a load is booked. A clear green, amber or red result with the reason, so your team makes the call faster.

How the carrier check works

Swiftline Carriers · MC 000000
  • Operating authority: active
  • Liability insurance: on file, not expiring soon
  • Cargo insurance: on file
  • Name and address match the rate confirmation

Sample result, made-up carrier.

Who it is for

Built for small and growing freight brokers

If your team spends a real part of the day keying in rate confirmations and chasing delivery documents, this is for you. Best for small and growing brokerages. If you are already fully automated with EDI, we are probably not the right fit, and we will say so.

  • Brokerages handling loads by email and PDF
  • Teams growing volume without wanting to hire more data-entry staff
  • Owners tired of invoice disputes caused by typos
  • Operations leads who want billing paperwork complete faster
  • Brokers who want a person to review anything uncertain
How we start

Try it on your own documents, free

Send us 20 of your documents with names and sensitive details removed. In 48 hours you get the finished entries, the errors we found, and the fields we would send to review. We sign an NDA first.

Request your free test

1. Free test

Send 20 anonymized documents. Within 48 hours you see the finished entries and the errors we caught, under NDA.

2. Workflow audit

A short working session with your team. We look at how documents reach you, which fields you enter, and which system they go into. You get a written plan: what we will automate, the checks we will run, how entries reach your system, and a fixed quote. The fee is credited if you go ahead.

Accurate, accountable, secure

People stay in charge of anything uncertain

We do not guess. Anything we are unsure about goes to a person. Your own team approves what matters.

Read how we handle your data

  • Human review on every uncertain field
  • Your team stays responsible for rates, payments and billing decisions
  • NDA before we see any documents
  • US hosting with US-hours support
  • Fixed scope, no open-ended projects
About CapelFlow

Built by someone who has worked in logistics

I spent three years inside a logistics company. I saw how many hours went into typing rate confirmations and chasing delivery paperwork, and what one wrong number does to an invoice.

What I learned: automating the repetitive work saves time, makes more money and keeps customers happy. CapelFlow is that lesson, built for small freight brokers.

People working at computers in an office
FAQ

Questions brokers ask first

What documents do you read?

Rate confirmations and delivery documents (PODs, BOLs) are the core. Related paperwork such as lumper receipts can be scoped in.

Carriers all use different layouts. Does that matter?

No. We read them regardless of layout. Anything we cannot read with confidence is flagged for a person, not guessed.

Do you replace my staff?

No. We take over the typing so your people spend time on booking, carrier relationships and customers.

Which systems do you work with?

We work with the system you already use, including McLeod, Aljex and Tai TMS, and others. We start with CSV or Excel files your team can import, then connect directly to your system.

How accurate is it?

We publish accuracy only when measured on real documents. The free test shows you the figure on your own paperwork, so you judge us on your documents, not ours.

What does it cost?

The free test costs nothing. After the workflow audit we give you a fixed quote for your setup, so there are no surprises.

What happens to my documents?

We sign an NDA first, use anonymized documents for the free test, and delete your documents on request. See Security.

How fast do I get entries back once live?

We agree turnaround with you during the audit, based on your volume. Anything flagged waits for your team to review it.

Free test

Request your free 20-document test

Tell us a little about your brokerage. We reply within one business day to set up the NDA and explain how to send your documents.

Prefer email? hello@capeflow.tech

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